.consultationChat{--cimia-navy:#07334f;--cimia-teal:#008b91;--cimia-gold:#f6b93f;--cimia-line:#d7e6e9;font-family:inherit;color:var(--cimia-navy)}
.consultationChat *{box-sizing:border-box}
.consultationChat [hidden]{display:none!important}
.consultationChat button,.consultationChat textarea{font-family:inherit}
.consultationChat button{cursor:pointer}
.consultationChatLauncher{position:fixed;right:22px;bottom:18px;z-index:61;display:flex;align-items:center;gap:10px;max-width:calc(100% - 32px);padding:0;border:0;border-radius:24px;background:transparent;color:var(--cimia-navy);text-align:left;transition:transform .18s ease}
.consultationChatLauncherCopy{display:grid;gap:3px;padding:13px 17px;border:1px solid var(--cimia-line);border-radius:18px 18px 4px 18px;background:#fff;box-shadow:0 5px 22px #07334f16}
.consultationChatLauncherCopy strong{font-size:19px;font-weight:850;letter-spacing:.025em;line-height:1.2}
.consultationChatLauncherCopy>span{font-size:12px;line-height:1.4;color:#4b6c78}
.consultationChatLauncherAvatar{position:relative;display:grid;place-items:center;width:96px;height:96px;flex-shrink:0;border:3px solid #fff;border-radius:50%;background:linear-gradient(145deg,#ebfaf7,#cfebea);box-shadow:0 7px 25px #07334f26}
.consultationChatLauncherAvatar img{display:block;width:100%;height:100%;object-fit:contain;transition:transform .2s ease}
.consultationChatLauncherSpark{position:absolute;right:-1px;top:1px;display:grid;place-items:center;width:24px;height:24px;border:2px solid #fff;border-radius:50%;background:var(--cimia-gold);color:var(--cimia-navy);font-size:15px}
.consultationChatLauncher:hover{transform:none}
.consultationChat.isOpen .consultationChatLauncher{visibility:hidden;pointer-events:none}
.consultationChatPanel{position:fixed;right:24px;bottom:24px;z-index:62;display:flex;flex-direction:column;width:min(520px,calc(100% - 48px));height:min(800px,calc(100vh - 48px));height:min(800px,calc(100dvh - 48px));min-height:0;overflow:hidden;border:1px solid var(--cimia-line);border-radius:24px;background:#fff;box-shadow:0 20px 90px #062b4938;color:var(--cimia-navy)}
.consultationChat.isExpanded .consultationChatPanel{width:min(900px,calc(100% - 48px));height:calc(100vh - 48px);height:calc(100dvh - 48px)}
.consultationChatHeader{display:flex;align-items:center;justify-content:space-between;gap:10px;flex-shrink:0;min-height:94px;padding:14px 16px;background:var(--cimia-navy);color:#fff;border-bottom:3px solid var(--cimia-gold)}
.consultationChatIdentity{display:flex;align-items:center;gap:12px;min-width:0}
.consultationChatIdentity>div{min-width:0}
.consultationChatHeaderAvatar{display:grid;place-items:center;flex-shrink:0;width:60px;height:60px;border-radius:18px;background:#e7f6f1;border:1px solid #fff4}
.consultationChatHeaderAvatar img{display:block;width:100%;height:100%;object-fit:contain}
.consultationChatHeader strong{display:block;font-size:22px;line-height:1.2;letter-spacing:.035em}
.consultationChatSubtitle{display:block;margin-top:3px;font-size:13px;line-height:1.4;color:#e1efef}
.consultationChatConnection{display:block;margin-top:4px;font-size:11px;line-height:1.4;color:#a9d8d5}
.consultationChatConnection::before{content:'';display:inline-block;width:6px;height:6px;margin-right:6px;border-radius:50%;background:#73d5be;vertical-align:1px}
.consultationChatHeaderActions{display:flex;gap:5px;align-items:center;flex-shrink:0}
.consultationChatClose,.consultationChatExpand,.consultationChatMotion{display:grid;place-items:center;flex-shrink:0;width:44px;height:44px;min-height:44px;padding:0;border:1px solid #ffffff24;border-radius:12px;color:#fff;background:#ffffff0b}
.consultationChatClose:hover,.consultationChatExpand:hover,.consultationChatMotion:hover{background:#ffffff1c}
.consultationChatReduceIcon{display:none}
.consultationChat.isExpanded .consultationChatExpandIcon{display:none}
.consultationChat.isExpanded .consultationChatReduceIcon{display:block}
.consultationChatNotice{flex-shrink:0;margin:0;padding:10px 20px;border-bottom:1px solid #e7eff1;background:#f6fafb;color:#526e7c;font-size:11px;line-height:1.5}
.consultationChatMessages{display:flex;flex-direction:column;flex:1 1 0;min-height:0;gap:16px;overflow:auto;overscroll-behavior:contain;scrollbar-gutter:stable;padding:22px 20px;background:linear-gradient(#fff,#f7fbfb);scroll-padding-block:20px}
.consultationChatMessage{align-self:flex-start;flex-shrink:0;max-width:95%;margin:0;padding:15px 17px;border:1px solid #d9ecea;border-radius:4px 18px 18px 18px;background:#eef8f5;color:#214b5b;font-size:15px;line-height:1.7;white-space:pre-wrap;overflow-wrap:anywhere}
.consultationChatMessage strong{display:block;margin-bottom:7px;color:#00757b;font-size:11px;font-weight:800;line-height:1.4;letter-spacing:.04em}
.consultationChatMessage.isClient{align-self:flex-end;max-width:88%;border-color:#dce6ef;border-radius:18px 4px 18px 18px;background:#edf3f9;color:#26465f}
.consultationChatMessage.isClient strong{color:#33597a}
.consultationChatDelivery{display:block;margin-top:7px;color:#58758b;font-size:11px;line-height:1.5;white-space:normal}
.consultationChatMessage.hasError{border-color:#dcaeac;background:#fff5f1}
.consultationChatMessage.hasError .consultationChatDelivery{color:#8d4b4e}
.consultationChatSuggestions{display:flex;flex-wrap:wrap;gap:8px;flex-shrink:0;padding:8px 20px 12px;background:#f7fbfb}
.consultationChatSuggestions button{min-height:44px;padding:9px 12px;border:1px solid #bddcdb;border-radius:13px;background:#fff;color:#17616a;font-size:12px;font-weight:650;line-height:1.4;text-align:left}
.consultationChatSuggestions button:hover{background:#eaf7f5;border-color:var(--cimia-teal)}
.consultationChatTyping{display:flex;align-items:center;gap:10px;flex-shrink:0;padding:8px 20px 10px;color:#547481;background:#f7fbfb;font-size:12px;line-height:1.5}
.consultationChatTypingDots{display:inline-flex;align-items:center;gap:4px}
.consultationChatTypingDots>span{width:5px;height:5px;border-radius:50%;background:var(--cimia-teal);animation:cimiaTyping 1.2s ease-in-out infinite}
.consultationChatTypingDots>span:nth-child(2){animation-delay:.15s}
.consultationChatTypingDots>span:nth-child(3){animation-delay:.3s}
.consultationChatJump{align-self:center;flex-shrink:0;min-height:44px;margin:2px 16px 7px;padding:8px 14px;border:1px solid #b7d6d7;border-radius:30px;background:#fff;color:#17616a;box-shadow:0 3px 10px #07334f0c;font-size:12px;font-weight:650}
.consultationChatStatus{flex-shrink:0;margin:0;padding:9px 20px;color:#456b7b;background:#f0f7fa;font-size:12px;line-height:1.5;overflow-wrap:anywhere}
.consultationChatStatus.isError{color:#82464e;background:#fff5f1}
.consultationChatStatus:empty{display:none}
.consultationChatRetry{align-self:flex-start;flex-shrink:0;min-height:44px;margin:8px 20px;padding:9px 14px;border:1px solid #d1e2e5;border-radius:10px;background:#edf5f7;color:var(--cimia-navy);font-size:13px;font-weight:650}
.consultationChatForm{flex-shrink:0;padding:13px 16px 6px;border-top:1px solid var(--cimia-line);background:#fff}
.consultationChatComposer{display:flex;align-items:flex-end;gap:8px;border:1px solid #bad3d9;border-radius:15px;padding:7px;background:#fff}
.consultationChatComposer:focus-within{border-color:var(--cimia-teal);box-shadow:0 0 0 3px #008b9114}
.consultationChatForm textarea{display:block;flex:1 1 auto;min-width:0;width:100%;min-height:60px;max-height:132px;margin:0;padding:8px;border:0;border-radius:8px;background:#fff;color:var(--cimia-navy);font-size:16px;line-height:1.45;resize:none;overflow:auto}
.consultationChatForm textarea:focus{outline:none;box-shadow:none}
.consultationChatForm textarea::placeholder{color:#637d89;opacity:1}
.consultationChatForm .btn{display:inline-flex;align-items:center;justify-content:center;flex-shrink:0;min-height:44px;max-width:112px;margin:0;padding:10px 13px;border:0;border-radius:11px;background:var(--cimia-teal);color:#fff;box-shadow:none;font-size:13px;font-weight:700;line-height:1.4;white-space:normal}
.consultationChatForm .btn:hover{background:#00777d;transform:none}
.consultationChatInputMeta{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;margin-top:7px;color:#64818e;font-size:10px;line-height:1.5}
.consultationChatInputMeta small{font-size:10px}
#consultationChatCount{flex-shrink:0;font-size:11px;color:#52707e;font-variant-numeric:tabular-nums}
.consultationChatFooter{display:flex;align-items:center;justify-content:space-between;gap:8px;flex-shrink:0;padding:0 20px 7px;background:#fff;font-size:11px;line-height:1.5}
.consultationChatFooter a{display:inline-flex;align-items:center;gap:5px;min-height:44px;color:#00757b;font-weight:700;text-decoration:none}
.consultationChatFooter a:hover{text-decoration:underline;text-underline-offset:3px}
.consultationChatFooter button{min-height:44px;padding:8px 0;border:0;background:transparent;color:#5d7885;font-size:11px;line-height:1.5;text-align:right}
.consultationChat :focus-visible{outline:3px solid var(--cimia-teal);outline-offset:3px}
.consultationChatHeader :focus-visible{outline-color:var(--cimia-gold)}
.consultationChatMessages:focus-visible{outline-offset:-3px}
.consultationChat :disabled{opacity:.6;cursor:not-allowed}
.consultationChatSrOnly,.consultationChat.isBusy .consultationChatStatus:not(.isError){position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}
.hasConsultationChat .installPwa{bottom:124px}
@keyframes cimiaTyping{0%,60%,100%{transform:translateY(0);opacity:.45}30%{transform:translateY(-3px);opacity:1}}
@media(max-width:640px){
  .consultationChatLauncher{right:12px;bottom:12px;gap:8px}
  .consultationChatLauncherAvatar{width:84px;height:84px}
  .consultationChatLauncherCopy{padding:11px 13px}
  .consultationChatLauncherCopy strong{font-size:17px}
  .consultationChatLauncherCopy>span{font-size:11px}
  .consultationChatPanel,.consultationChat.isExpanded .consultationChatPanel{right:8px;bottom:max(8px,env(safe-area-inset-bottom));width:calc(100% - 16px);height:calc(100vh - 16px);height:calc(100dvh - 16px - env(safe-area-inset-bottom));border-radius:18px}
  .consultationChatHeader{min-height:82px;gap:6px;padding:11px 12px}
  .consultationChatIdentity{gap:9px}
  .consultationChatHeaderAvatar{width:50px;height:50px;border-radius:14px}
  .consultationChatHeader strong{font-size:20px}
  .consultationChatSubtitle{font-size:11px}
  .consultationChatConnection{font-size:10px}
  .consultationChatHeaderActions{gap:3px}
  .consultationChatExpand{display:none}
  .consultationChatNotice{padding:8px 14px;font-size:10px}
  .consultationChatMessages{padding:17px 14px;gap:13px}
  .consultationChatMessage{max-width:97%;padding:13px 14px;font-size:15px;line-height:1.65}
  .consultationChatSuggestions{padding:6px 14px 10px;gap:6px}
  .consultationChatSuggestions button{padding:8px 10px;font-size:11px}
  .consultationChatTyping,.consultationChatStatus{padding-inline:14px}
  .consultationChatForm{padding:10px 11px 4px}
  .consultationChatComposer{gap:4px;padding:5px}
  .consultationChatForm textarea{min-height:56px;padding:7px}
  .consultationChatForm .btn{max-width:92px;padding:9px 10px;font-size:12px}
  .consultationChatInputMeta{gap:8px;font-size:10px}
  .consultationChatInputMeta small{font-size:10px}
  .consultationChatFooter{padding:0 14px 5px;font-size:10px;gap:10px}
  .consultationChatFooter button{font-size:10px}
  .hasConsultationChat .installPwa{bottom:108px}
}
@media(max-width:640px) and (max-height:640px){
  .consultationChatHeader{min-height:66px;padding-block:8px}
  .consultationChatHeaderAvatar{width:44px;height:44px}
  .consultationChatSubtitle{display:none}
  .consultationChatNotice{padding-block:7px;line-height:1.4}
  .consultationChatMessages{padding-block:14px}
  .consultationChatSuggestions{padding-block:4px 8px}
  .consultationChatForm textarea{min-height:48px}
}
@media(max-height:520px){
  .consultationChatHeader{min-height:60px;padding-block:7px}
  .consultationChatHeaderAvatar{width:42px;height:42px}
  .consultationChatHeader strong{font-size:18px}
  .consultationChatSubtitle,.consultationChatNotice,.consultationChatInputMeta{display:none}
  .consultationChatConnection{margin-top:3px}
  .consultationChatForm{padding-block:7px}
  .consultationChatForm textarea{min-height:44px;max-height:72px;height:44px}
  .consultationChatFooter{padding-bottom:0}
}
.cimiaMascot{position:relative;display:block;width:100%;height:100%;transform-origin:50% 88%;pointer-events:none}
.cimiaMascot img{display:block;width:100%;height:100%;object-fit:contain;transition:none}
.cimiaMascot .cimiaMascotBlink{position:absolute;inset:0;opacity:0;pointer-events:none;mask-image:radial-gradient(ellipse 10% 9.5% at 40.6% 43.4%,#000 82%,transparent 100%),radial-gradient(ellipse 9% 9.5% at 66.9% 38%,#000 82%,transparent 100%);-webkit-mask-image:radial-gradient(ellipse 10% 9.5% at 40.6% 43.4%,#000 82%,transparent 100%),radial-gradient(ellipse 9% 9.5% at 66.9% 38%,#000 82%,transparent 100%)}
.hasCimiaMotion .cimiaMascotBlink{animation:cimiaBlink 3.2s steps(1,end) infinite}
.hasCimiaMotion:not(.isOpen) .consultationChatLauncher .cimiaMascot{animation:cimiaIdle 14s ease-in-out infinite}
.hasCimiaMotion.isOpen .consultationChatLauncher .cimiaMascotBlink{animation:none}
.hasCimiaMotion.isBusy .consultationChatHeaderAvatar .cimiaMascot{animation:cimiaNod 1.2s ease-in-out 1}
.consultationChatMotion[aria-pressed="true"] .cimiaPlayIcon,.consultationChatMotion[aria-pressed="false"] .cimiaPauseIcon{display:none}
@media(hover:hover){.hasCimiaMotion:not(.isOpen) .consultationChatLauncher:hover .cimiaMascot{animation:cimiaGreeting .8s ease-in-out 1}}
@keyframes cimiaBlink{0%,37%,42%,100%{opacity:0}38%,41%{opacity:1}}
@keyframes cimiaIdle{0%,85%,100%{transform:translateY(0) rotate(0)}89%{transform:translateY(-2px) rotate(-2deg)}93%{transform:translateY(-1px) rotate(1.5deg)}97%{transform:translateY(0) rotate(0)}}
@keyframes cimiaGreeting{0%,100%{transform:rotate(0)}30%{transform:translateY(-2px) rotate(-5deg)}65%{transform:translateY(-1px) rotate(3deg)}}
@keyframes cimiaNod{0%,100%{transform:rotate(0)}35%{transform:translateY(1px) rotate(3deg)}70%{transform:translateY(-1px) rotate(-1deg)}}
@media(prefers-reduced-motion:reduce){.consultationChat *{animation:none!important;transition:none!important;scroll-behavior:auto!important}.cimiaMascotBlink{opacity:0!important}.cimiaMascot{transform:none!important}}